Are you Connected to AFGRI Equipment Connected Support Centre?
Imagine this: it’s Monday morning, you’ve just grabbed your coffee, ready to conquer the day. Suddenly, your phone rings – your John Deere machine is facing issues, and now you’ve got a bigger challenge on your hands. Sound familiar?
Don’t worry, we’ve got you covered!
Step into a world where technology and innovation seamlessly intertwine! Let me introduce you to the newest solution at AFGRI Equipment.
Let’s delve into what the AFGRI Equipment Connected Support Centre Entails!
The center operates on two dynamic fronts: Internal Knowledge Centre and the Machine Monitoring Specialists. These two groups collaborate seamlessly to provide you with unparalleled support, data analytics, and monitoring of your machines.
- Machine Monitoring Specialists: They keep a watchful eye on your John Deere machines, proactively identifying potential issues and ensuring maximum uptime.
- Internal Knowledge Center (IKC): A powerhouse team of Certified Dealer Instructors (CDIs), Technical Communicators (TCs), and Parts Managers providing on-call expertise for tackling even the most complex technical challenges. It’s like having a Super Tech on call!
AFGRI Equipment recognizes that success in agriculture isn’t just about the acquisition of equipment but about establishing a sustainable relationship with our Customers. This relationship extends beyond the product, encompassing ongoing support and collaboration.
For our John Deere users, productivity stands as one of their major challenges. With the aim of enhancing your productivity, service approach, and machine lifespan, the Connected Support Center is here to assist you.
Data-Driven Precision:
We gather real-time machine data, meticulously clean and analyze it, and transform it into actionable insights for our field staff. This allows us to:
- Predict and prevent problems before they occur.
- Identify areas for optimization and performance improvement.
- Develop proactive service strategies for maximum uptime.
The advantages are unmistakable: with our approach, you enjoy an extended machine lifespan and optimized performance, ensuring that your equipment serves you well for the long haul.
Our proactive service methodology minimizes downtime, offering you uninterrupted productivity when you need it most. By minimizing pressure on technicians during peak periods, we ensure swift and efficient responses to your needs.
Ultimately, these factors align to elevate customer satisfaction and optimize farm efficiency, resulting in a seamless and rewarding experience with our services.
Join the #AFGRIequipmentEDGE:
By partnering with the AFGRI Connected Support Center, you’re not just choosing John Deere’s cutting-edge technology, you’re gaining access to a dedicated team of experts who are invested in your success.
Experience the power of data-driven support and unlock the full potential of your John Deere equipment. Contact your local AFGRI branch today or visit our website at bit.ly/afgriequipmentservice and let’s embark on this remarkable journey together
